Alicja
The UK health system provides free basic medical services for everyone. The first step is a visit to a family clinic (GP). They provide general care and make referrals to specialists when we need it.
Top tips
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Visit the NHS website for free information and advice on a range of health conditions
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Most healthcare in the UK is free under the ‘National Health Service' (NHS)
These services are free to all regardless of immigration status:
- Treatment by a local doctor (GP)
- Care in an ‘Accident and Emergency’ department
- Family planning advice (contraception)
- Telephone advice line (111)
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Most people pay for medications, dental care and eye care
Some people get help to cover part or all medication, dental and eye care costs. This includes people who receive certain types of government financial support or fall into certain age groups.
- Read more in ‘Cost of healthcare’
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Register with a local doctor (GP) to access most healthcare services
A General Practitioner (GP) is our main point of contact when we are feeling ill and the concern is not urgent. It’s free to see them, but you need to register first:
- It may be quicker if you have proof of identity and address but you should never be refused if you don’t have them
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To get advice from a specialist NHS doctor, you must be referred by your GP
You can’t self-refer to a specialist except when accessing family planning (contraception) or urgent/ emergency treatment. Your GP will refer you to a specialist if they think you need further assessment and treatment.
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Get to know where you can receive medical help in your area without seeing a GP
- Local pharmacies - for medicines and advice on minor illnesses
- Family planning and sexual health clinics
- Urgent and emergency care clinics np. Accident & Emergency (A&E)
- Dental & eye care clinics
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You can buy basic medicines from local shops without seeing a doctor
You will need a prescription from a doctor for stronger medication, such as antibiotics. However, basic medications for common illnesses, such as painkillers and cough syrups can be bought from local stores. Some are open 24 hours a day:
- Convenience shops
- Petrol stations
- Pharmacies
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You can visit your local pharmacy for minor illnesses like colds and allergies
Pharmacists are trained health professionals who help with your medicines and provide advice for minor conditions like aches and pains. You will usually get advice more quickly than waiting to see your GP. They can also help you to decide if you need to see a doctor or other health professional.
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The NHS is not a perfect system
We are proud to live in a country that provides free basic healthcare for all, but it’s not a perfect system. Waiting times can be long, especially for non-urgent conditions. If you need medical help, make sure you book an appointment with your GP as soon as possible.
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If you need urgent or emergency medical help, call the relevant services